Dave Seibert & Karl Palachuk are speakers, writers and leaders in our industry.   A key asset is their business network.   During this session they will show how they built their vast network.   Combined, they achieved over 15,000 connections, top 1% rank status, 1500+ endorsements and a 7 million Network.

Dave Seibert & Karl Palachuk are speakers, writers and leaders in our industry.   A key asset is their business network.   During this session they will show how they built their vast network.   Combined, they achieved over 15,000 connections, top 1% rank status, 1500+ endorsements and a 7 million Network.

SMB TechFest Q1 has brought together a panel of four leading sales professionals.   They will highlight and share their strategies for igniting sales growth in 2019.   Their combined experience includes leading sales teams of 50+, managed services, ISV/development, marketing programs, events and more.

SMB TechFest Q1 has brought together a panel of four leading sales professionals.   They will highlight and share their strategies for igniting sales growth in 2019.   Their combined experience includes leading sales teams of 50+, managed services, ISV/development, marketing programs, events and more.

SMB TechFest Q1 has brought together a panel of four leading sales professionals.   They will highlight and share their strategies for igniting sales growth in 2019.   Their combined experience includes leading sales teams of 50+, managed services, ISV/development, marketing programs, events and more.

SMB TechFest Q1 has brought together a panel of four leading sales professionals.   They will highlight and share their strategies for igniting sales growth in 2019.   Their combined experience includes leading sales teams of 50+, managed services, ISV/development, marketing programs, events and more.

This panel combines MSP experts from our industry.   Their experience includes growing $MM solution provider businesses, teams from 10-400 employees, NOC, Help Desk, Data Center, Cloud and Security.

They will share best practices to optimize your service team.  Regardless if your team is small, large or diversified, it is imperative to have excellent service to best care for your customer base.

This panel combines MSP experts from our industry.   Their experience includes growing $MM solution provider businesses, teams from 10-400 employees, NOC, Help Desk, Data Center, Cloud and Security.

They will share best practices to optimize your service team.  Regardless if your team is small, large or diversified, it is imperative to have excellent service to best care for your customer base.

This panel combines MSP experts from our industry.   Their experience includes growing $MM solution provider businesses, teams from 10-400 employees, NOC, Help Desk, Data Center, Cloud and Security.

They will share best practices to optimize your service team.  Regardless if your team is small, large or diversified, it is imperative to have excellent service to best care for your customer base.

This panel combines MSP experts from our industry.   Their experience includes growing $MM solution provider businesses, teams from 10-400 employees, NOC, Help Desk, Data Center, Cloud and Security.

They will share best practices to optimize your service team.  Regardless if your team is small, large or diversified, it is imperative to have excellent service to best care for your customer base.

Join Tim, Director of Marketing at Splashtop to learn more in this quick 1 minute presentation about their offerings.

Join Derrick, Channel Manager at Cox Business to learn more in this quick 1 minute presentation about their offerings.

Michael Diamond is the Director of Industry Analysis and B2B Technology researcher for NPD.    Michael will present how the channel performed in 2018 for the SMB technology sector.   Also the upcoming market trends and direction of the Channel for 2019.   Learn where SMB’s will be spending and where the growth will be to best target your marketing strategy.

Meet Jim DuBois, our special guest and Microsoft former Global CIO.   Dave Seibert will have an engaging conversation with Jim about his career, his insights, market direction, and what is next.  

Jim DuBois also served as Microsoft Corporate Vice President.   He was responsible for the company’s global security, infrastructure, IT messaging, business applications and service management.   Jim authored the highly acclaimed book “Six-Word Lessons on How to Think Like a Modern-Day CIO”. 

During this strategic business-building session, Erick Simpson will cover:

•  The 6 Key areas of your business to focus on to create real quarter-over-  quarter business improvement

•  The 1 Meeting Agenda to use to manage and hold your team accountable   to the tasks needed to realize improvement

•  The 4 Fundamental Beliefs you must be willing to embrace to prepare   yourself and your organization for improvement

Attend this session if:

•  You don't have enough Control over your time or your company. Instead   of controlling your business, it's controlling you.

•  You're frustrated with your People: staff, clients, vendors or partners.   They don't seem to listen, understand you or follow through with their   actions.  No one seems to be on the same page.

•  You simply aren't generating enough Profit

•  You've hit the Ceiling and growth has stopped. No matter what you do,   you can't seem to get to the next level. You feel overwhelmed and unsure   what to do next.

•  You've tried various strategies and Nothing Has Worked for long, and as a   result, your staff has become numb to new initiatives. You're spinning your   wheels, and you need help to move again.

This fun, fast-paced session focuses on understanding an IT Solution, Cloud or Managed Services Provider's sales professional’s and engineer’s roles during the sales and Quarterly Business Review processes. Too often Sales Professionals and Sales Engineers actually impede the sales process and slow sales velocity due to a lack of understanding of the role each must play properly during the sales process. Experience team-selling do’s and don’ts through humorous scenarios revealing our inner natural behaviors that can win or lose sales opportunities. Topics include ownership of the sales process during sales meetings, preparation, who should say what when, what to say, what not to say and how not to say it - and when to take an engineer to a sales meeting and when to leave them behind, and more.

The Microsoft Store is filled with products, solutions, and services.   It is a great resource to augment client needs and provide training.   You’ll learn the latest news and products.

This session shows how to use IT Assessments as a means to get prospects to gladly invite you in the door to check out their network environments. After all, what’s another name for IT Assessment?  Sales Call!  We will also discuss how to turn that visit into a new client engagement almost every time.

Additionally, you'll also learn how to:

-- On-board the new clients you win

-- Justify your fees through regular achievement reports

If you have identified Cybersecurity as a growing division of revenue and profits within your organization but you’re not sure what blind spots are liable to crush your plans… this talk is for you.  This conversation explores the power of three key concepts and their dominance over you, your client and the unknown aspects of cyber.  Your take away will be a successful path over the hurdles and to the finish line of success with your customer… without breaking a sweat.  So put on your track-shoes and crank up your listening skills!

During the normal course of business or a Cybersecurity Pen-Test, how can we tell the good buys from the bad guys… and wouldn’t it be nice if we could share that data with our clients?  This conversation will explore some of the confidential ways that adversaries have navigated through “systems” over the years.  We’ll lift the fog surrounding zero-day exploits and discuss one of the newest strategies by the Department of Homeland Security known within certain circles as CDM.  So breakout your Swiss Army Knife and get ready to add a new tool to your kit!

We are all MSSPs nowadays, whether we want to be or not, so learning to structure your services so that you get paid for mitigating risks (not selling security) is crucial.  Many SMBs have serious security fatigue now, so talk about risk not security and identify, quantify and mitigate risk to sell security.

Identify the 80 percent solutions that will provide the best bang for the buck for your SMBs, and then package them appropriately at three price points.  Let them upsell themselves by putting at least one “must have” option into each of your offerings, and let them close themselves on increased protection.

The Microsoft Store is filled with products, solutions, and services.   It is a great resource to augment client needs and provide training.   You’ll learn the latest news and products.