Events

Sessions

SMB TechFest
















This packed event consists of hours of learning from expert speakers, vendors and peers.

A combination of business & technical topics to provide you the highest value. Each event is packed with a unique combination of today's in-demand speakers and the latest technology topics.




Main Day Thursday Oct 18, 2018
Sessions, Expo Hall, IT Mixer, Awards, Raffles


Located in Warm and Sunny Southern California at the
BUSINESS EXPO CENTER
1960 S. Anaheim Way, Anaheim, CA
Looking for Airports and Hotels? See Resources

 
Coaching for Greater Success
  Track 2: Marketing
  Presenter: James Kernan, Kernan Consulting
  Description:

Find out why our average customer grows 2.5x faster than the average US small business.  James Kernan of award winning Kernan Consulting, will do a live strategy session with a growing MSP business owner to help map your goals to a plan.



James Kernan

 
Securely Managing Your Business and Client Passwords
  Track 2: Marketing
  Presenter: Garrett Browne, Myki
  Description:

Myki is a decentralized password manager that securely stores sensitive data away from the cloud; combining the security of an offline solution and the convenience of a cloud-connected one. By using Myki, enterprises can safeguard their proprietary data all whilst leveraging intuitive access and group management features. To promote security at scale, Myki is MSP-friendly and offers MSPs full visibility and control of the enterprises they manage.

Garrett Browne

 
How Using Security Will Help You Convert More Leads into Loyal Clients
  Track 3: All Tracks
  Presenter: Art Gross, Secure Now
  Description:

MSPs struggle to stand out in a crowded market. Commoditization and cloud adoption has eroded most of their business. Art Gross, President & CEO of Secure Now! and owner of an MSP for the past 18 years, will give insight into how to use security services to stand out from the pack and grow your MSP business.

Art Gross

 
Top Ways to Use IT Assessments to Win Business and Retain Clients
  Track 3: All Tracks
  Presenter: Beth Hanneken, RapidFire Tools
  Description:

This session, brought to you by RapidFire Tools, reveals the top ways successful IT service professionals use IT assessments for profitability and growth. 

Attend this session and learn how to: 

-- Quickly, easily and non-intrusively gather a mountain of data from a prospect's network to perform an accurate and meaningful assessment 
-- Strategically use what you learn in discovery to dislodge the incumbent MSP or competitors in a "bake off." 
-- Use your assessments to better scope the work to justify your proposed fees 
-- Parlay the information your gather from existing client networks to identify new project opportunities 
-- Create a new set of high-value, easy-to-deliver security services. 
-- Automate the assessment process and generate on-going professional-looking, branded reports to document your work. 

And that's just a sample. 

After the educational component, there will be a brief product demo of the tools you can use to achieve these outcomes, followed by a live Q&A session with the audience. 

 

Beth Hanneken

 
Growing your Managed Security Services Business with Sophos
  Track 3: All Tracks
  Presenter: Matt Bernacchi, Sophos
  Description:

Please join us to learn how Sophos can help you grow your managed services business. With our MSP Connect program and the multiple security layers we offer, you can have a best in class security suite to keep your managed customers better protected. Learn how to make more money selling end-to-end security services all under one vendor.

Matt Bernacchi

 
Cyber Security DEMOPALOOZA, tools and assessments you can use
  Track 3: All Tracks
  Presenter: Matt Soseman, Microsoft
  Description:

In this "no PowerPoint allowed" session, you will see live demos of how Microsoft 365 helps to protect your employee's identity across both Microsoft (and non-Microsoft) apps, protect your most sensitive data no matter where it travels, mitigate against advanced threats hitting your company, and the management tools (and assessments) you need to raise cyber security posture, and lower risk for the organization. You'll walk away learning how to be an IT rock star and provide value back to the business - enabling them to be secure and compliant, all while still maintaining happy end-users. Join Matt as he dives into Microsoft security technology in a fun and easy way to end the day. 

 

Matt Soseman

 
Metrics That Matter - Performance Tuning Your Service Team
  Track 3: All Tracks
  Presenter: Manuel Palachuk, Manuel Palachuk International
  Description:

Metrics drive performance, but the wrong metrics can drive you off a cliff! In this lightning fast session, I will reveal the little known but most important metrics for your service delivery. I'll show you where to get the numbers from and how to tune your system based on the results.

Manuel Palachuk

 
Agile Service Delivery Defined – Stack-and-Run Is Dead!
  Track 3: All Tracks
  Presenter: Manuel Palachuk, Manuel Palachuk International
  Description:

The PSA and ticket systems have it wrong. Their old outdated "stack work on the tech and push them out the door" and "Fully Utilized" methods are killing your team performance. Agile is the future, and it's not just for software programming! In this quick session, I'll show you why an Agile "Pull" method outperforms the old "Push" method, and why you should get Agile!

 

Manuel Palachuk

 
Business Strategy Lifecycle - Why Tactics Must Give Way To Strategy
  Track 3: All Tracks
  Presenter: Manuel Palachuk, Manuel Palachuk International
  Description:

You know, of course, that you must master tactics in your business, but tactics will only get you through the day. To get to the next level, you need tangible strategy. And then, you must execute on it. Listen in while I show you the very same straightforward strategy lifecycle my clients use, five of whom have made the cover of ChannelPro magazine in recent years.

 

Manuel Palachuk

 
Safeguard your Technology
  Track 3: All Tracks
  Presenter: Carolyn Dillinger, Passion Law
  Description:

TechFest Q4 has brought together a panel of three Lawyers and a CPA to deliver important content to help keep you and your business out of trouble.

We will discuss the new 2018 Dynamex case that changes the CA law on how to determine whether your workers should be classified as employees or independent contractors. (Yikes!)

We will discuss the new tax laws, how Section 1202 can save you on capital gains tax when you sell your company, and whether you should have a corporation or an LLC.

We will discuss how to protect your intellectual property and common mistakes relating to IP.

And if we have time we will discuss what legal provisions do your websites need to have in order to comply with CA law.

Carolyn Dillinger

 
Safeguard your Technology
  Track 3: All Tracks
  Presenter: Karima Gulick, Gulick Law
  Description:

TechFest Q4 has brought together a panel of three Lawyers and a CPA to deliver important content to help keep you and your business out of trouble.

We will discuss the new 2018 Dynamex case that changes the CA law on how to determine whether your workers should be classified as employees or independent contractors. (Yikes!)

We will discuss the new tax laws, how Section 1202 can save you on capital gains tax when you sell your company, and whether you should have a corporation or an LLC.

We will discuss how to protect your intellectual property and common mistakes relating to IP.

And if we have time we will discuss what legal provisions do your websites need to have in order to comply with CA law.

Karima Gulick

 
Safeguard your Technology
  Track 3: All Tracks
  Presenter: Jon Huckabay, LSL
  Description:

TechFest Q4 has brought together a panel of three Lawyers and a CPA to deliver important content to help keep you and your business out of trouble.

We will discuss the new 2018 Dynamex case that changes the CA law on how to determine whether your workers should be classified as employees or independent contractors. (Yikes!)

We will discuss the new tax laws, how Section 1202 can save you on capital gains tax when you sell your company, and whether you should have a corporation or an LLC.

We will discuss how to protect your intellectual property and common mistakes relating to IP.

And if we have time we will discuss what legal provisions do your websites need to have in order to comply with CA law.

Jon Huckabay

 
Safeguard your Technology
  Track 3: All Tracks
  Presenter: Erin Leach, Snell & Wilmer
  Description:

TechFest Q4 has brought together a panel of three Lawyers and a CPA to deliver important content to help keep you and your business out of trouble.

We will discuss the new 2018 Dynamex case that changes the CA law on how to determine whether your workers should be classified as employees or independent contractors. (Yikes!)

We will discuss the new tax laws, how Section 1202 can save you on capital gains tax when you sell your company, and whether you should have a corporation or an LLC.

We will discuss how to protect your intellectual property and common mistakes relating to IP.

And if we have time we will discuss what legal provisions do your websites need to have in order to comply with CA law.

Erin Leach

 
Grow Your Business with SBA Programs
  Track 3: All Tracks
  Presenter: Sylvia Gutierrez, SBA
  Description:

Join Sylvia Gutierrez and learn the vast resources available through the programs and partnerships of the Small Business Administration.   The SBA is a national organization with field offices throughout the U.S.

Sylvia Gutierrez

 
Collaborate Efficiently and Securely with Microsoft Teams
  Track 3: All Tracks
  Presenter: Adam Duffy, Microsoft
  Description:

Learn key aspects of how Microsoft Teams can skyrocket efficient communication and collaboration securely within your company with Microsoft 365 and Office 365 cloud services.

 

Adam Duffy

 
Spectrum: Easy to Sell, Easy to Earn
  Track 3: All Tracks
  Presenter: William Sokolowski, Spectrum Partners
  Description:

In this talk we will have a brief overview of Spectrum’s products and service, as well as a conversation on compensation.

 

William Sokolowski

 
The Power of Runbooks
  Track 3: All Tracks
  Presenter: Len Tateyama , Alvaka Networks
  Description:

In this session I'll show you why IT companies need Runbooks and 3 examples of how to create a runbook using an Outline Format, Flowchart and Process Flow Diagram. 

Len Tateyama

 
Finding Profits in Cyber while Solving Sophisticated Cyber Blind Spots
  Track 3: All Tracks
  Presenter: Jonathan Goetsch, US ProTech
  Description:

If you have identified Cybersecurity as a growing division of revenue and profits within your organization but you’re not sure what blind spots are liable to crush your plans… this talk is for you.  This conversation explores the power of three key concepts and their dominance over you, your client and the unknown aspects of cyber.  Your take away will be a successful path over the hurdles and to the finish line of success with your customer… without breaking a sweat.  So put on your track-shoes and crank up your listening skills!

Jonathan Goetsch

 
Pen-Tester Confidential / Reversed engineered tools expose Hackers moves
  Track 3: All Tracks
  Presenter: Jonathan Goetsch, US ProTech
  Description:

During the normal course of business or a Cybersecurity Pen-Test, how can we tell the good buys from the bad guys… and wouldn’t it be nice if we could share that data with our clients?  This conversation will explore some of the confidential ways that adversaries have navigated through “systems” over the years.  We’ll lift the fog surrounding zero-day exploits and discuss one of the newest strategies by the Department of Homeland Security known within certain circles as CDM.  So breakout your Swiss Army Knife and get ready to add a new tool to your kit!

Jonathan Goetsch

 
Products you need. Services you Deserve
  Track 3: All Tracks
  Presenter: Josh Litwack, Aisle 8
  Description:

 

Discover Aisle8.  A leading source for technology IT Products, AV Products, Remote Management, and more.   Our unique and cloud offerings are ideal solutions for your client needs.   You will also learn how to engage and join our Partner Program.

 

Josh Litwack

 
Accelerate Your Business Growth
  Track 3: All Tracks
  Presenter: Dave Seibert, SMB TechFest
  Description:

This panel of experienced coach’s will reveal strategies to ignite your business growth.   Instead of trial and error, learn immediate concepts  in business, operations, sales, marketing, channel engagements, and more.   This is the first time these four coach’s have shared the stage.   Includes Q & A.

Dave Seibert

 
Accelerate Your Business Growth
  Track 3: All Tracks
  Presenter: James Kernan, Kernan Consulting
  Description:

This panel of experienced coach’s will reveal strategies to ignite your business growth.   Instead of trial and error, learn immediate concepts  in business, operations, sales, marketing, channel engagements, and more.   This is the first time these four coach’s have shared the stage.   Includes Q & A.

James Kernan

 
Accelerate Your Business Growth
  Track 3: All Tracks
  Presenter: Erick Simpson, SPC International
  Description:

This panel of experienced coach’s will reveal strategies to ignite your business growth.   Instead of trial and error, learn immediate concepts  in business, operations, sales, marketing, channel engagements, and more.   This is the first time these four coach’s have shared the stage.   Includes Q & A.

Erick Simpson

 
Accelerate Your Business Growth
  Track 3: All Tracks
  Presenter: Manuel Palachuk, Manuel Palachuk International
  Description:

This panel of experienced coach’s will reveal strategies to ignite your business growth.   Instead of trial and error, learn immediate concepts  in business, operations, sales, marketing, channel engagements, and more.   This is the first time these four coach’s have shared the stage.   Includes Q & A.

Manuel Palachuk


Event Location, Airports, Hotels & more

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What your peers are saying...

"SMB TechFest was a valuable full-day of learning. I always come away with something new to sell/service to my clients."

-Ashok Patel, CT University Center

"Hyper V presentation was awesome."

-Bryan Broussard, Masra Tech

"Great Value! SMB TechFest rocks. Thanks for the great training session. When’s the next one?"

-Joshua Garcia, PC Solution

"A great way to keep abreast of new software, technologies and issues!"

-Guy Rein, Newport Networks

News & Events

SMB TechFest
Next Q1 SMB TechFest Jan 16-17, 2019
Seating is limited. Learn more now.

SolarWinds MSP
Make better decision with the power of collective intelligence. Learn more.

SMB TechFest Announces Q3 Awards
The Q4 partner voted award winners were SecureNow, Myki, Aisle8, Spectrum Partners, Synnex. The Best In Show was awarded to Sophos.

IAMCP (International Association Microsoft Channel Partners)
Join Woman in Technology (WIT). It’s an exciting part of IAMCP. Learn more.

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Event Sessions